If you’re looking to get your Pixel phone fixed, you have options available to you. Our partnership with independent repair providers, such as uBreakiFix, offers over 700 locations across the U.S. for your support, whether your phone is under warranty or not. In most cases, repairs can be completed and the phone returned within 2-4 hours, provided that replacement parts are in stock. Our aim is to make the repair process as convenient as possible for you, with over 80% of Pixel users being within 10-20 miles of an authorized repair center.
Through our partnership with iFixit, we have enabled small businesses and local repairers to thrive and grow by providing them with efficient repair processes. In addition to our walk-in and mail-in repair options, all repairers, whether they are DIY enthusiasts or professionals, now have access to the resources they need to perform repairs. Genuine spare parts from iFixit, as well as repair fixtures and tools from Shyft Global Services, are available to support repair work. We are committed to continuously improving device repairability in order to reduce the necessity for fixtures and tools, and to enhance repair access for small business owners and customers.
Our goal is to provide everyone with more repair options in order to prolong the life of our products, which play a crucial role in our daily lives. Furthermore, we are dedicated to investing in sustainability, product longevity, and repair, so that we can offer you the best experience possible.